OneTrust Consent Management
Welcome to the comprehensive OneTrust guide! This section covers everything you need to know about implementing, configuring, and maintaing OneTrust consent management on your website.
Table of Contents
- Quick Navigation
- What You'll Learn
- Key Concepts
- Getting Started
- Compliance Requirements
- Support and Resources
Quick Navigation
Implementation & Setup
- Getting Started - Initial OneTrust setup and configuration
- Best Practices - Critical best practices including page refresh and cookie cleanup
- Cookie Management - Setting up cookie categories and rules
- Script Blocking - Configuring automatic script blocking
Integration & Configuration
- Google Tag Manager Integration - Connect OneTrust with GTM for consent-aware tracking
- Privacy Signals - Configure GPC and DNT signal handling
- Custom Implementation - Advanced customization and API usage
Troubleshooting & Debugging
- Common Issues - Quick fixes for typical OneTrust problems
- Cookie Categorization Issues - Fix changes not reflecting on frontend
What You'll Learn
1. Proper Implementation
- Set up OneTrust correctly from the start
- Configure cookie categories and consent rules
- Implement automatic script blocking
2. Privacy Signal Handling
- Enable Global Privacy Control (GPC) signals
- Configure Do Not Track (DNT) processing
- Set up category-level privacy signal respect
3. Integration Best Practices
- Connect with Google Tag Manager
- Ensure consent rules are properly enforced
- Maintain compliance with privacy regulations
4. Troubleshooting Skills
- Diagnose common OneTrust issues
- Fix configuration problems quickly
- Maintain a healthy consent management system
Key Concepts
Consent Management
OneTrust helps you collect, manage, and respect user consent for cookies and tracking technologies. It's not just about showing a banner - it's about implementing a complete privacy-first approach.
Privacy Signals
Modern browsers send privacy signals like GPC and DNT that indicate user preferences. OneTrust must be configured to respect these signals at the category level, not just globally.
Script Blocking
Automatic script blocking prevents tracking technologies from loading until proper consent is obtained. This requires careful configuration of both OneTrust and your website.
Integration
OneTrust works best when properly integrated with other tools like Google Tag Manager. This ensures that consent preferences are respected across your entire technology stack.
Getting Started
If you're new to OneTrust, start with the Getting Started guide. If you're experiencing specific issues, jump directly to the relevant troubleshooting section.
Compliance Requirements
OneTrust helps you comply with:
- GDPR (General Data Protection Regulation)
- CCPA/CPRA (California Consumer Privacy Act)
- State Privacy Laws (Virginia, Colorado, Utah, etc.)
- Industry Standards (IAB TCF, GPC, DNT)
Support and Resources
- OneTrust Documentation: Official OneTrust help center
- Community Forums: Connect with other OneTrust users
- Implementation Guides: Step-by-step setup instructions
- Troubleshooting: Common issues and solutions
Need help with a specific OneTrust issue? Use the navigation above to find the right guide, or start with the Common Issues section for quick solutions.